Terms and Conditions

YoYo Casino provides this page to explain the main rules that apply when you access or use the website, create a player account, deposit funds, play games, claim promotions, or use related services. These site terms are designed to set clear expectations for both the player and the operator.

By registering an account, accessing the platform, or continuing to use any part of the service, you agree to these terms and conditions, along with any related policy or promotion rules that may apply. If you do not agree with them, you should not use the website or its services.

Who Can Use YoYo Casino

YoYo Casino is intended for adults only. You may use the platform only if you are of legal gambling age in your country, state, or jurisdiction, and if online gambling is lawful where you are physically located at the time of access.

It is your responsibility to make sure that your use of the casino is legal under local laws. YoYo Casino may restrict or block access from certain countries or regions at its discretion, including where regulatory, licensing, payment, or operational limits apply.

Account Setup Rules You Should Know

When registering, you must provide accurate, complete, and current information. This includes personal details, contact information, and any other data requested during account creation or later account review.

Your account must be opened in your own name and for your own personal use. You may create and use only the number of accounts permitted by YoYo Casino. If duplicate, false, or misleading accounts are identified, the operator may review, limit, suspend, or close them.

If your details change, you should update them as soon as possible so your account records remain accurate. Keeping your information current helps avoid delays with verification, payments, or account support.

Verification Requests and Identity Checks

YoYo Casino may ask you to verify your identity and account details at any stage. This may happen before or after deposits, during gameplay, before a withdrawal is processed, or as part of a routine compliance review.

Verification may include requests for documents or information confirming your:

• identity
• age
• address
• payment method ownership
• source of funds where required
• other account details reasonably needed for review

If requested, you should provide clear and valid documents within a reasonable time. Until verification is completed, some account features may be limited, including bonus access, withdrawals, or continued account use.

Your Account Is Personal and Must Stay Secure

You are responsible for maintaining the confidentiality of your login details and for activity that takes place through your account. This means you should keep your username, password, and any verification codes secure at all times.

Your player account is personal. It may not be shared, transferred, sold, pledged, or used by another person. You may not register or operate an account on behalf of someone else, and you must not allow another person to access your account or use your payment methods through the platform.

If you believe your account has been accessed without permission, you should contact support as soon as possible.

Deposits, Withdrawals, and Account Balances

YoYo Casino supports a range of payment methods, including Visa, MasterCard, Trustly, Sofort, Skrill, Neteller, ecoPayz, Entercash, and Bitcoin/BTC. Availability may depend on your location, currency, verification status, and the operator’s current payment setup.

Deposits and withdrawals are subject to review, operational limits, and applicable checks. Processing times can vary based on the payment method selected, internal review procedures, banking delays, blockchain confirmation times for crypto transactions, or third-party processing issues.

Before a withdrawal is approved, YoYo Casino may carry out reasonable checks to confirm account ownership, identity, bonus compliance, and transaction history. If needed, withdrawals may be delayed, limited, or returned for further review.

The platform currently supports account use in EUR and SEK where available. Payment methods and supported currencies may change over time, and not every option will always be available to every player.

Bonus Rules That Matter Before You Play

Bonuses, free spins, cashback offers, and other promotions may come with separate bonus terms in addition to these general service terms. You should always read the specific offer rules before taking part.

Common promotion conditions may include eligibility requirements, time limits, game restrictions, minimum deposit rules, wagering requirements, and limits on how bonus winnings may be converted or withdrawn. Certain offers may also require manual activation.

At YoYo Casino, some promotions are activated only after the player contacts support by live chat or email after depositing and before placing any bets. Some deposit methods, including Skrill and Neteller, may not qualify for deposit bonus offers.

Examples of promotion conditions that may apply include:

• minimum qualifying deposits such as €20
• wagering requirements such as 35x on deposit plus bonus, or 40x on free spins winnings
• expiration windows, including 10-day wagering periods or 24-hour free spin validity
• maximum bet limits while a bonus is active, such as €5 per spin or round
• one active bonus at a time
• game weighting rules, where slots may contribute more than table games or live casino titles

YoYo Casino may also offer promotions like free spins on selected games, including “Queen of Atlantis Slots,” as well as seasonal or limited-time offers. Not every promotion will be available in every market, and promotional availability may change without notice.

Game Access Can Change

YoYo Casino aims to make its games and services available across supported devices and browsers, but access cannot be guaranteed at all times. Availability may depend on your location, internet connection, device compatibility, software version, maintenance activity, and third-party provider support.

The platform may add, remove, suspend, replace, or limit games, promotions, payment methods, software providers, or account features at any time. This includes content supplied by third-party studios such as NetEnt, Pragmatic Play, Betsoft, Quickspin, Microgaming (Apricot), Yggdrasil, and other listed providers.

Temporary outages, updates, game withdrawals, or technical restrictions do not automatically create a right to compensation. YoYo Casino will generally seek to manage service changes in a fair and reasonable way.

Fair Play Standards and Prohibited Conduct

Players are expected to use the platform honestly and lawfully. Fair use helps protect the integrity of the games, promotions, and payment systems for everyone.

You must not:

• use the site for unlawful purposes
• provide false, misleading, or incomplete information
• engage in fraud, collusion, money laundering, chargeback abuse, or bonus abuse
• attempt to manipulate game outcomes, systems, offers, or technical processes
• use bots, scripts, or other unauthorized automated tools
• exploit software bugs, delays, or obvious pricing or bonus mistakes
• allow another person to use your account

Any conduct that appears abusive, deceptive, or designed to gain an unfair advantage may trigger an account review.

When YoYo Casino May Limit or Close an Account

YoYo Casino may refuse service, restrict access, suspend a bonus, place transactions on hold, freeze funds for review, or close an account where it reasonably believes that account rules have been broken.

This may happen if, for example, verification remains incomplete, duplicate accounts are detected, misuse of promotions is suspected, chargeback activity occurs, false information is provided, or the service is used in a prohibited jurisdiction. The operator may also take action where required by law, regulation, payment provider rules, or internal risk controls.

These measures are intended to protect players, the platform, and the integrity of the service. Any action taken will generally depend on the facts of the case and the nature of the issue under review.

Errors, Malfunctions, and Interrupted Play

From time to time, the platform may experience technical errors or operational mistakes. These may include incorrect balances, display issues, bonus miscalculations, game malfunctions, payment errors, pricing mistakes, or interrupted sessions caused by internet or software problems.

If an obvious error occurs, YoYo Casino reserves the right to correct it and to address any resulting impact in a fair and reasonable manner. This may include reversing an incorrect credit, adjusting a balance, voiding affected bets or winnings linked to a malfunction, or pausing access while the issue is reviewed.

Where possible, the operator will rely on available system records and provider data to determine what happened.

Responsible Gaming Comes First

Gambling should be treated as entertainment, not as a way to make money or recover losses. If your play is no longer enjoyable or feels difficult to control, it is important to take a step back.

YoYo Casino may provide tools or limits to help support safer play, and players are encouraged to use them when needed. You can also review the brand’s YoYo Casino pages for more information about the platform and its general services.

Ownership of Site Content and Brand Materials

The website’s design, branding, logos, software elements, written content, graphics, and other original materials belong to YoYo Casino or its licensors. These materials are protected by intellectual property and other applicable laws.

You may use the website for personal, non-commercial use only. You may not copy, reproduce, modify, republish, distribute, display, or commercially exploit any part of the site without prior written permission.

Third-Party Tools and Service Providers

Some parts of the platform rely on third-party providers. This may include game studios, payment processors, identity verification services, fraud prevention tools, analytics services, or hosting and technical infrastructure partners.

Because of this, certain functions may depend partly on external systems and their operational limits. YoYo Casino is not responsible for every delay, outage, or disruption caused by a third-party provider, although it may take reasonable steps to address issues where possible.

Limits on Liability

To the fullest extent allowed under applicable law, YoYo Casino is not responsible for losses or damages resulting from circumstances outside its reasonable control or from misuse of the service.

This may include:

• internet or device failure
• unsupported hardware or software
• player input mistakes
• delayed or failed third-party payment processing
• external service outages
• force majeure events
• unauthorized access caused by failure to protect your login details

Nothing in these site terms is meant to remove rights that cannot legally be excluded under applicable law.

Services Are Provided Without Constant Guarantees

YoYo Casino provides its website, games, and related services on an “as is” and “as available” basis. While the operator works to maintain a reliable service, uninterrupted access, continuous availability, and error-free performance cannot always be guaranteed.

Not all games, payment options, features, or promotions will be available at all times, on all devices, or in all countries. Availability may change without notice.

Updates to These Site Terms

YoYo Casino may revise these terms and conditions from time to time to reflect legal, regulatory, operational, technical, or business changes. The latest version posted on the website will apply from the date it is published, unless a different effective date is stated.

You should review this page periodically so you understand the current rules that apply to your use of the platform. Continued use of the website after an update means you accept the revised terms.

Other Policies You Should Review

These terms should be read together with any other relevant policy or page made available on the YoYo Casino website. Depending on how you use the platform, this may include the Privacy Policy, Cookie Policy, Responsible Gaming page, AML or KYC rules, and any specific bonus terms tied to a promotion.

If a particular promotion or feature has separate conditions, those additional rules will also apply to your participation in that offer or service.

Questions About the Terms or Your Use of the Platform

If you have questions about these terms, your account, or how the platform works, you can contact YoYo Casino through its official support channels. The currently published support email is support@yoyoscasino.com.

These terms are meant to create clear and fair expectations around the use of the YoYo Casino website, player account, games, promotions, and related services. By continuing to access or use the platform, you confirm your acceptance of the rules that apply.